The influence of technology on the quality of customer service in field debt collection
Nowadays, specialised IT systems prove to be an invaluable aid in almost every industry. It is no different when it comes to carrying out the duties of a field debt collector. Debt collection companies frequently face the question of how
Do mobile workers need an app to work in the field?
What features should a tool have to relieve mobile teams of mundane duties? Is process automation necessary to accomplish field tasks?
Effective logistics, or how to plan fieldwork
Thick notebooks, piles of documents, bulky briefcases
Increased employee efficiency by 26% – Kaczmarski Inkasso Case Study
Organizations operating in the debt collection industry face many challenges every day. Handling cases requires hundreds of hours a month spent talking to debtors, making countless field visits, and processing various types of data. How does a company operating on
Security, Google Play and digital signature – What’s new in VSoft Mobile Workforce
The VSoft Mobile Workforce product has been supporting the everyday work of mobile employees for years. The application quickly and easily automates many tedious and repetitive activities, which allows companies to increase employee efficiency while minimizing its costs. VSoft Mobile Workforce
New technologies for the future – an interview with Hubert Duda, Board Member of APS Polska
New technologies are the future. Investments in intelligent solutions affect the development of the enterprise, give possibility to build its competitive advantage, affect revenues as well as the company's image. According to the new report 'Digital in 2018'* talking about the
5 important questions when choosing an application for field employees
Mobile applications supporting and automating work in the field (mobile field service) are becoming the basic tool for teams working outside of the office. According to the Gartner report [1], 85% of surveyed companies showed that they currently use or