We invite you to participate in the conference “Banking IT systems – security and customer service”

The rapidly changing environment has a huge impact on banks’ offers and the IT systems and security they use. The digitalization that has been going on for several years has accelerated due to the pandemic, competition with fintech, as well as growing customer expectations. We invite you to take part in our speech and debate during the conference “Banking IT systems – security and customer service” conference, which will be held on January 27, 2022.

In the case of financial services, issues related to process automation and cybersecurity have the highest priority. Taking care of the best quality of service and customer experience makes banks eager to reach for innovations. During the event, topics such as electronic identity management, biometrics, BI, Big Data, or Unified Communications will be discussed. There will also be a presentation of modern mobile solutions. 😊

Many banking processes take place outside the branch and require the involvement of field employees. This applies to tasks such as visiting a customer, property inspection, servicing the leased asset or supervision over the rebranding of facilities. Usually, both bank employees and subcontractors are assigned to their implementation. Creating schedules, ongoing employee control, obtaining reports and measuring effectiveness are the most common problems associated with field work management.

During his speech Paweł Rzepka, Key Account Manager at VSoft, will talk about how to control timelines, route planning and field visits reports with the help of VSoft Mobile Workforce. Our solution, consisting of the administrative part (web app) and mobile app (Android and iOS), has a set of functionalities that comprehensively support both field team managers and bank mobile employees.

Are you interested in this event? Do you want to learn how VSoft Mobile Workforce can be used in banking?

Visit the conference website and register your participation! https://pirbinstytut.pl/index.php/obsluga-klienta-bankowego-11-2021

*Participation in the event is free for the representatives of financial and insurance institutions. Details available on the organizer’s website.