The influence of technology on the quality of customer service in field debt collection
Nowadays, specialised IT systems prove to be an invaluable aid in almost every industry. It is no different when it comes to carrying out the duties of a field debt collector. Debt collection companies frequently face the question of how to streamline the management processes in their company. At the same time, they are looking for solutions that will not generate huge costs,
The route has been set! We present our roadmap for Q3 2022
The third quarter of 2022 has started, which means it’s time for… vacation? Yes, that too. 😊 However holidays don’t stop us from following the changes. We present the VSoft Mobile Workforce roadmap, our solution designed for field teams. The new version will be available soon.
How is VSoft Mobile Workforce developing? 3 key changes in the new version
In the latest version of VSoft Mobile Workforce, we have added a number of improvements, starting from the most important from the users’ point of view, and ending with small enhancements of efficiency, UX and UI, that our team considered necessary.
Do mobile workers need an app to work in the field?
What features should a tool have to relieve mobile teams of mundane duties? Is process automation necessary to accomplish field tasks?
TOP 3 according to users – VSoft Mobile Workforce application in practice
VSoft Mobile Workforce is a tool that increases the efficiency of field teams, improves managers' performance, improves the comfort of work, and automates many time-consuming processes. Its effectiveness is confirmed by data and our clients' opinions. We describe particular functions below. Discover the TOP3 functions in our application.
Effective logistics, or how to plan fieldwork
Thick notebooks, piles of documents, bulky briefcases